About
Raine Drop, LLC is headquartered in Phoenix, AZ. Onsite service is available in the Phoenix metro area. However we provide remote support to companies anywhere in the US. We have remote serviced customers in both Texas and North Carolina.
I am Glenn Gorichs the lead engineer and owner of RaineDrop Enterprises.
As System Engineer, Director, and Senior Support Specialist, I have been successful in managing network optimization projects and developing cost-effective technology solutions to fix critical system functionality problems, improve network processes, and achieve top-priority business goals. My accomplishments which highlight these skills include the following:
• Currently I work during the day as a level 3 senior Systems Engineer for a Fortune 500 company that resides world wide. I work on a variety of projects. I wanted to share some of my experience with others. That is why I have the web site.
• IT Manager – I worked for a company in the telemedicine industry. I managed the daily support and operational structure of the IT department.
• Systems Engineer – Called on by segment of 400+-client base for numerous disaster recovery situations, achieving 100% rate of success in bringing companies to operational status within 24 hours.
• IT Director – Generated significant cost savings through vendor negotiations and implemented cutting-edge technologies that kept the company modernized as it experienced significant operational changes.
• Senior Field Engineer – Conducted training for team of 8 field technicians, performed disaster recovery for customer base across 1,000 locations, and upgraded multiple networks.
In addition to my contributions on the technology side of business, I am able to work extremely well with diverse, cross-functional IT professionals, perform effectively in high-demand, stressful situations, and provide team training and mentoring for complex functions and activities. In short, whether I am in a self-managed or team-based project environment, I can be counted on to get the job done.
This shares some of my background that includes pretty much every aspect of IT. If you have questions on a project you are working on and want to bounce a question off of me feel free to post on my forum or email me on my contact page.
Glenn Gorichs
MCP, MCSA, MCSE